Please visit our website for the current model via this link https://www.reverautomotive.com/

Please contact the showroom where you purchased the car for the car usage manual.

For Micro SD card of car front camera can support a maximum memory of 128 GB.

Unable to turn off the Daytime Running Light while parking and turning on the air conditioner

The port under the car console is a Type-C port with a maximum power output of 60W.

The car's brake light will not be auto-turned on while using Recharge mode.

You can contact the Call Center of Roadside Assistance or RSA via telephone number 02-045-8888 and press 2 to access the service 24 hours a day.

Initially to recommend rebooting the middle pad screen. However, if the road on the traveling has an unstable radio signal, it can affect the radio signal.

BYD vehicles support Apple Car Play at present. You can take your BYD vehicle to your nearest service center to install if you are unable to install the Apple Car Play.

BYD ATTO3 model supports the Thai language.

BYD vehicles support the Andriod Auto feature.

If you have problems connecting/using 4G, we recommend you to contact the network service provider directly for a troubleshooting and a direct investigation.

Here are the steps for an Over The Air (OTA) update: 1.If your car displays a red circular icon with a car image on the Pad screen, it indicates that an OTA update is available. 2.Plan a suitable time for the update, ensuring you have enough time and a stable environment, preferably at home. Avoid updating while on the road and ensure you are not sitting in the car during the update. 3.Before initiating the OTA update, preparing the car as following - The battery SOC (State of Charge) should be sufficient, not lower than 15%, and ideally, it should be above 50%. - Disconnect any devices connected to the car's USB ports. - Ensure all front hood and door panels are closed securely during the OTA update (avoid opening and closing them during the process). 4.Press the red circular icon on the Pad screen and follow the system's prompts step by step. If you want details about the update, press the green text, and a description of the improvements will be provided. 5.While the system counts down, exit the car, either locking or not locking it. Do not re-enter the car until the OTA update is complete. 6.During the OTA update, do not open the car doors, do not sit in the car, and do not use the BYD app. 7.After the Pad screen notifies that the update is complete, turn the car on and off once to finish the OTA update process.

For the Thai language display and voice commands, you can take your vehicle to the nearest BYD service center to inform the staff and proceed with the update.

You can check the firmware version on the center screen by following the steps below. Settings >> Software >> Software Details, then press "View" to proceed with verification.

The SIM card in the vehicle cannot be changed. If your data is insufficient for use, you can continue using data by sharing Hot Spots from your mobile device.

Here are the steps for registering: 1.Select the country as "Thailand." 2.Click on "Register." 3.Enter the email registered in the insurance notification system. 4.Check the box below for "Read and accept the terms." 5.Click on the send email button. 6.The system will prompt a security check window, slide to complete the puzzle. After that, the system will send an OTP code to your email for confirmation and password setup. 7.Enter the email and password to log into the BYD app. 8.Click log in, and the system will redirect to the main page. Ensure that the car has 4G enabled for data reading between the car and mobile. 9.Go to the vehicle management function. 10.Check if the vehicle information matches by verifying the car model and chassis number. Note: If your BYD app notifies that the email is not linked to the car, save a screenshot and provide additional details below and send to your sales advisor, or Facebook: https://www.facebook.com/BYDReverThailandOfficial/, or the Call Center at 02-045-8888. 1.Full name 2.Email used for registration 3.Car model and color 4.VIN number 5.ICCID number

The VToL cable provides a maximum supply power of 2200 W.

The socket cigarette lighter inside the car can supply a maximum of 120 W.

Applying vehicle film does not affect the warranty.

If the additional equipment installed affects the vehicle directly or indirectly, Therefore, it will affect the warranty.

You can contact the Call Center at Wall Charger via the phone number 02-114-7571 directly, and there will be dedicated staff to assist you.

Recommend to complete settings on the center screen at the "Software" function and then press the button. "Reset settings (Reset all to default)"

In case entertainment apps cannot be accessed, we recommend checking the remaining data in the SIM first because if the data runs out, it will affect the usage.

We recommend calibration and balance at least every 6 months as specified in the user manual.

The wireless charger device does not support fast charging.

You can take your BYD vehicle for inspection at every BYD service center in Thailand.

The Dolphin STD model will not have a sunroof. The Dolphin EXD model has a glass sunroof that cannot be opened, but the Dolphin EXD model has an electric curtain that can be opened and closed.

BYD electric vehicle has received permission from the government to be imported in Thailand with Eco Sticker that uses a distance display unit with NEDC standards. In order not to violate permission from the government, therefore, unable to modify the distance display software from NEDC to WLTP standards.

If the available running distance shows 0, the battery must be charged immediately. If charging is not performed within 7 days from 0% battery, the battery may be permanently damaged. This damage is not covered by BYD's warranty.

Please be informed that if a problem occurs caused by any program that you have additional installations, it will affect the warranty.

The onboard charger of BYD ATTO 3 and Dolphin supports a maximum of 6.6 KW.